1.What Personally Identifiable Information is Collected by The Spark Experience Inc.?
When you request us to make your travel arrangements, we may collect details such as your name, address, flight, and other travel details, credit card number and expiry date, billing address, telephone numbers, dietary requirements (if any) and medical conditions relevant to your travel arrangements. As we are required by law to obtain your consent to the collection of “sensitive information” we will assume that you have consented to the collection of all information that is provided to us for use in accordance with this Policy unless you tell us otherwise. There may be occasions when we collect information about you from a third party, for example from people booking travel on your behalf.
2. How is Your Personal Information Used?
When you supply information about yourself for a specific purpose, we use the information for only that purpose (i.e. to provide the service or information you have requested). If making a booking with us, additional information will be required for operational reasons.
We are anti-spam and do not share, sell, or rent information to any third party. If you receive information from The Spark Experience Inc., it is because you have asked to hear from us, agreed to join our mail list or a friend/colleague has requested it on your behalf and you have confirmed this to us or we have contacted you through publicly accessible directories or databases.
Personally, identifiable information is stored on servers that are not publicly accessible. Further, personally identifiable information is only accessed by The Spark Experience Inc. employees on a “need to know” basis.
4. Disclosure of Personal Information to Third Parties
We may disclose your personal information to third parties (for example, to our contractors to whom we contract out certain services), for the purpose for which the information was collected or for related purposes, for example, to provide you with a service that you requested. In these situations, we prohibit the third party contractor from using personal information about you except for the specific purpose for which we supply it.
Other than the above, we will not disclose your personal information without your consent unless disclosure is either necessary to prevent a threat to life or health, authorized or required by law, reasonably necessary to enforce the law or necessary to investigate a suspected unlawful activity.
5. Transfer of Information Overseas
In most cases, the transfer will be necessary for the performance of our contract with you or for the implementation of pre-contractual measures taken in response to a request by you or for the performance of a contract with a third party which is concluded in your interests. Please let us know if you have any objections to such transfers.
6. Access & Correction of Information About You
If you would like to verify the data we have received from you or to make corrections to it, you may contact us directly by e-mail via our online contact us form.
7. Anonymous Information Collected
In order to ensure that our websites are relevant and appropriate to the majority of users, anonymous clickstream information is collected from every visitor to this site. This includes pages viewed, date and time, and browser type. IP numbers are used to determine domain type and in some cases, geographic region. We do not make any association between this information and a visitor’s identity.