Privacy Policy

Who we are

The Spark Experience ("we", "us") designs and operates cinematic group travel experiences. This policy explains how we handle personal information collected through thesparkexperience.com.

What we collect

When you submit a trip request or contact form, we collect the details you provide: your name, where you're based, email, phone/WhatsApp, group details, travel preferences and any company information you choose to share.

We also collect standard analytics data (via Google Analytics) such as pages viewed and general location, using cookies. This helps us improve the site.

How we use it

To respond to your enquiry and build your tailored travel proposal; to communicate with you about your trip; and to improve our website and services. We do not sell your personal information.

Who we share it with

Your enquiry is delivered to our team by email. We use trusted service providers (such as our email delivery and analytics providers) solely to operate the site and respond to you. We may share trip-relevant details with the local partners delivering your experience.

Cookies & analytics

We use Google Analytics to understand how visitors use the site. You can decline non-essential cookies through your browser settings without losing core functionality.

Your rights

You may request access to, correction of, or deletion of your personal data at any time by emailing us. We retain enquiry data only as long as needed to serve you.

Security

We protect your data with encryption in transit (HTTPS), spam protection on our forms, and access controls. No method of transmission is 100% secure, but we take reasonable steps to safeguard your information.

Questions? Email hello@thesparkexperience.com.